Electronic signatures have been legal in Quebec since 2001, thanks to the Act to establish a legal framework for information technology (LCCJTI). Yet in 2026, many business owners still sign their contracts by hand, print PDFs to scan them, and mail documents. That's wasted time and money.
What the law says in Quebec
The LCCJTI recognizes the electronic signature as equivalent to a handwritten one, provided it allows the signer to be identified and confirms the document hasn't been altered after signing. No need for a complex digital certificate — a signature made with a recognized tool like toncrm.io, DocuSign, or Adobe Sign is valid.
The concrete benefits for your business
The most obvious gain is time. A contract that used to take 3-5 days to get signed (print, send, wait, receive, scan) now gets signed in a few minutes. For a construction contractor out on a job site, that means a contract can be signed on the spot, immediately, without heading back to the office.
How it works in toncrm.io
You create your document (contract, quote, service agreement) in toncrm.io or you import an existing PDF. You mark the signature fields. You send it to the client by email. The client gets a secure link, reviews the document, and signs with their finger (on mobile) or their mouse (on computer). You get an instant notification.
The complete audit trail
Every signature in toncrm.io generates a certificate of authenticity that includes: the signer's identity (name, email), the IP address, the exact date and time, and a cryptographic hash of the document. This certificate is attached to the signed document and serves as legal proof in the event of a dispute.
Automatic reminders for pending signatures
You send a contract and the client doesn't sign right away? toncrm.io sends automatic reminders: day 3, day 7, day 14. The tone is professional and customizable. You can also see in real time who opened the document without signing — which lets you follow up strategically. Combine that with your automated workflows for effortless follow-up.
Integration with the pipeline and invoicing
When a contract is signed in toncrm.io, the deal automatically moves forward in the pipeline. If you've set up a workflow, invoicing can trigger automatically: contract signed, invoice generated with GST/QST, sent to the client. All of it with no manual intervention.
How much does it cost?
Dedicated signing tools cost between $25 and $50/month (DocuSign, Adobe Sign). In toncrm.io, the electronic signature is included in every plan, starting at $79/month. No extra cost, no document limit.
The electronic signature is one of the simplest, most impactful changes you can make in your business. It speeds up your sales, reduces errors, and projects a professional image. Try toncrm.io free for 14 days to see the difference.
