Landscaper, snow remover, arborist, outdoor landscaping contractor — you're outside from morning to night, hands in the dirt (or the snow). Your office is your pickup. And when the phone rings, you're rarely in a position to answer. That's exactly why you need a CRM that understands your field reality, not a tool built for salespeople in a cubicle.
Seasonality: the landscaper's unique challenge
Your business is seasonal. Spring and fall are the madness of bids. Summer is execution. Winter is snow removal or planning. Each season has its own client-management needs. toncrm.io lets you set up different pipelines by season or by service type: landscaping, maintenance, snow removal, irrigation.
The volume of bids
A typical landscaper sends between 50 and 200 bids per season. Managing that in Excel or on scraps of paper is the recipe for losing contracts. In toncrm.io, each request becomes a deal in the Kanban pipeline. You see at a glance: how many bids are pending, how many were accepted, and how much revenue that represents.
Bids out in the field
You're at the client's place, you measure the yard, you assess the work. With toncrm.io on your phone, you create the bid on the spot with the line items (plants, materials, work hours, equipment). The GST/QST is calculated automatically. You can even send the bid to the client before you leave their property. The faster you bid, the faster you sign.
Clodyne answers while you're out on the lawn
The #1 problem for landscapers: missed calls while you're working. You're on the mower, the blower, or laying pavers. The Clodyne voice AI answers for you, notes the prospect's information, and creates the file in your CRM. You call back on your break with all the information in hand.
Before/after photos by project
Before/after photos are your best sales tool. toncrm.io attaches the photos directly to the client file. You photograph the yard before the work, during, and after. When a new prospect wants to see your work, you have a portfolio organized by project type.
Seasonal and recurring contracts
Many of your clients are recurring: weekly maintenance in summer, snow removal in winter. toncrm.io manages recurring contracts with automatic renewal and monthly GST/QST invoicing. When the season approaches, an automatic workflow sends a renewal email to your existing clients.
Scheduling and routes
toncrm.io lets you see all your appointments and jobs on a calendar. You can plan your days by geographic area to minimize travel. It's not advanced routing software, but it's enough to organize your days efficiently.
Testimonials from landscapers
Jean-François, a landscaper in Sherbrooke, used Excel and his memory to manage 150 clients. Since he started using toncrm.io, he raised his bid conversion rate from 30% to 45%. The key? The automatic SMS follow-ups clients receive 3 days after the bid. At $79/month for the Starter plan, it paid for itself in the first month.
Whether you're a landscaper, snow remover, arborist or landscaping contractor, toncrm.io adapts to your field reality. 14-day free trial — you'll see the difference in the first week.
