Construction in Quebec is a world of its own. You manage quotes worth thousands (sometimes hundreds of thousands) of dollars, you juggle subcontractors, inspections and deadlines, and you have to correctly charge GST/QST on every job. Most generic CRMs don't understand this reality. They're built for B2B salespeople sitting at a desk, not for contractors who are on the job site 8 hours a day.
The specific needs of construction
A construction contractor needs: a pipeline that follows the quote-contract-work-invoice cycle, reliable GST/QST invoicing, contracts with electronic signatures, a system to handle calls while on the job site, and progress photos tied to client files. That's a lot more than a simple contact book.
A pipeline built for quotes
In toncrm.io, the construction pipeline follows the real stages of the cycle: new lead, site visit, quote sent, quote accepted, contract signed, work in progress, inspection, invoicing, done. Each column of the Kanban shows the total value of the quotes at that stage. You know exactly where you stand financially at any moment.
Quotes and GST/QST invoicing
You create your quote right inside toncrm.io with every line item: materials, labour, subcontracting, margin. GST and QST are calculated automatically. When the client accepts, one click turns the quote into a contract, then into an invoice. No more copy-pasting between Word, Excel and QuickBooks. For the details on invoicing, read our guide to GST/QST invoicing.
Signing contracts out in the field
Your client is standing right in front of you and wants to sign now. With toncrm.io, you open the contract on your phone, the client signs with their finger, and it's done. No need to wait until you're back at the office to print, scan and send. The electronic signature is valid in Quebec and the signed copy is sent automatically to both parties.
Clodyne answers while you're on the job site
The biggest problem for construction contractors: missed calls. You're up on a ladder, hands full of mortar, and the phone rings. The Clodyne voice AI answers for you, qualifies the lead, and creates the file in your CRM. You call back when you're free, with all the information already in hand.
Photos and documents by project
Every client file in toncrm.io can hold progress photos, plans, permits, and subcontracting documents. Everything is organized by project and accessible from your phone on the job site. No more job-site photos lost in your phone's camera roll.
RBQ and CCQ integration
toncrm.io lets you store RBQ licence numbers and your employees' CCQ information right in the system. You have everything on hand when an inspector shows up or when you're bidding on a project that requires this information.
What construction contractors are saying
Marc-Andre, a general contractor in Laval, migrated from GHL in 2 days. His feedback: the pipeline is faster, GST/QST invoicing works natively, and Clodyne saved him at least 5 leads a month that he would have lost before. At $179/month for the Pro plan, it pays for itself with a single contract a year.
Whether you're a general contractor, electrician, plumber, roofer, or renovator, toncrm.io adapts to your trade with the dedicated construction plan. 14-day free trial.
